Member Services 
The 2022 VFBV Volunteer Welfare and Efficiency Survey is now open to all CFA volunteers.
CLICK HERE TO TAKE THE SURVEY.
The survey is an annual snapshot of volunteer opinion, which includes questions on issues chosen by CFA volunteers.
The survey has become a critical tool in monitoring short-and-long-term trends, and the effectiveness of initiatives aimed at improving CFA volunteer engagement and wellbeing. Last year, almost 2,700 CFA volunteers took part in the survey.
All answers and comments are confidential, but the results go straight to the decision makers at CFA, EMV (Emergency Management Victoria) and Government.
The survey takes 10 – 15 minutes to complete.
The survey continues to be an important and reliable method to capture the views of volunteers and track what is improving, as well as addressing areas that are the cause of dissatisfaction for volunteers. You can download a summary of last year’s results at the bottom of this page.
VFBV’s advocacy on behalf volunteers depends on robust volunteer feedback to help inform decision makers of the issues most important to CFA volunteers.
Once you have completed the survey yourself, please also share the survey with other CFA volunteers. The more volunteers that take part, the more impact the results will have. This is an important tool to measure and report on trends in CFA volunteer welfare and efficiency.
As a large part of the state is currently either impacted by floods across Victoria or involved in the emergency response, a closing date for the survey has not been set. Typically the annual survey remains open for approximately 8-12 weeks. We will monitor responses to gauge if there has been an interruption to the usual promotion of the survey and a closing date will be advertised down the track as this becomes clearer. You are encouraged to complete the survey at your earliest convenience and to help promote participation among your fellow CFA volunteers.
If you have issues accessing the survey – please contact your VFBV Support Officer or the VFBV office This email address is being protected from spambots. You need JavaScript enabled to view it.
We are also able to send out paper copies of the survey to members who do not have internet access, please contact the VFBV office on (03) 9886 1141 or This email address is being protected from spambots. You need JavaScript enabled to view it. to arrange a copy to be posted.
