Member Services 
Issue 12: April 2015
A quick snapshot of the priority issues and actions worked through at the most recent Joint Committee meeting between CFA and VFBV. (Meeting held 12/04/15)
VFBV VOLUNTEER WELFARE & EFFICIENCY SURVEY REPORT
The results of the 2014 VFBV Welfare and Efficiency Survey have been analysed and the report released. The report contains a great deal of information on issues affecting the Welfare & Efficiency of CFA volunteers across the state. As in previous years the 2014 data has been compared to previous years to determine trends and changes. Some of the areas of particular note from the 2014 survey include: 1/Training – This issue remains the most important one for CFA volunteers and is the issue least meeting volunteer expectations. 2/Variation of volunteer experience between Brigades – CFA Volunteers at Integrated Brigades were more concerned with issues related to people management, cooperation, respect and professionalism, indicating that these issues require further attention in these brigades. 3/ Equity, Diversity & Workplace Behaviour – this area indicated differences in response between Male & Female as to the level of importance of these issues and also how they were handled at Brigade, District & Corporate levels within CFA.
It is pleasing to see that 80% of survey respondents are satisfied with their role as a CFA volunteer and that 87% intend to continue their membership. However only 59% of volunteers are satisfied with the way they are treated by CFA. This comparatively low satisfaction score suggests that the greatest potential impact on future volunteer welfare & efficiency sits with CFA in the success or otherwise of their partnerships with brigades.
The results of this survey are closely examined by Government and CFA (Board, Regional and District level). A detailed hard copy of the report which analyses the survey results is being mailed to each brigade in the quarterly VFBV mail out. Alternatively a copy can be found on the VFBV website: www.vfbv.com.au
The results of the VFBV Welfare & Efficiency survey are used by VFBV to bring the frontline volunteers’ opinions and advice on matters that affect their welfare and efficiency direct to the State’s decision makers. Your opinion matters, so please register to have the 2015 survey sent to you as soon as it is available.
Registrations for the 2015 VFBV Welfare & Efficiency Survey are now open, and you can register for the survey by going to the VFBV website, or emailing your name, district and email address to This email address is being protected from spambots. You need JavaScript enabled to view it. Alternatively, a hard copy can be mailed to volunteers by contacting the VFBV Office Ph 03 9886 1141.
CFA VALUES
The CFA Values Review is a key component of the CFA Broader Culture Program. Its aim is to clearly articulate the “do’s” and “don’ts” within the organisation, and provide a framework for how we treat one another and our community.
Commencing October 2014, CFA embarked on a consultation process across HQ and the Regions to review the organisational values, with the aim being to identify three to five values that could unify us in the way we work and how we serve our communities.
Following feedback, CFA is now considering the following five organisational values; Safety, Together, Adaptive, Integrity and Respect.
The Committee was advised that CFA is now developing a plan to articulate and monitor the multiple efforts to embed these new values. Further information explaining these values and the way in which they will be applied will be communicated by CFA in the coming months. The Committee has requested that more effort be made to communicate directly with members and brigades, as feedback suggests many members are still unaware that this work was going on.
