Member Services 
The survey is now open until 31 August - to take part now, click here.
Volunteer Fire Brigades Victoria (VFBV) invites all CFA volunteers to take part in a volunteer-run survey that will better equip your association to advise the CFA Board and State Government on what’s most important to volunteers.
We designed and road tested the VFBV Volunteer Welfare & Efficiency Survey with volunteers, so it gets straight to the point on issues that matter to the people on the front line. The survey includes 33 questions and takes 10 to 15 minutes to complete. Each question asks how important the issue is to you, and how well you feel it is being handled by CFA.
Why a fourth survey?
This year’s survey results will be compared with the first three years' figures, to show trends in how volunteers feel on each of the issues. It is a co-operative process; VFBV and the CFA Board both studied the first three years' results and will continue to use the survey to highlight aspects of volunteer support that need attention. Your individual answers will be confidential, but the overall results will go straight to the decision makers.
The survey is an important step forward in volunteer representation. VFBV is established under the CFA Act to represent volunteers on all matters that affect their welfare and efficiency, and the VFBV Board commissioned this project to identify the factors that volunteers feel have a key impact on their welfare and efficiency, to establish ways of measuring whether things are getting better or worse, and to develop a process that uses these measures to ensure better support for volunteers and Brigades. By repeating the survey periodically, VFBV can track trends in volunteers’ opinions.
Open to all CFA volunteers
Most Brigades are affiliated with VFBV, its officials are CFA volunteers and VFBV represents volunteers in dealings with CFA, the State Government and Opposition, and official inquiries, on everything from routine equipment and procedures to the future of the emergency services as a whole. This survey is making our representation more effective and making sure every volunteer’s voice has the chance to be heard, whether you and your Brigade are directly involved with VFBV or not.
Last year’s survey drew more than 1,600 responses.
The survey will give VFBV facts and figures we can use in working for the benefit of volunteers, Brigades and the communities they protect, so we urge all CFA volunteers to take part.
To take part in the survey, click here.
