Member Services 
The 2014 VFBV Volunteer Welfare and Efficiency Survey is the third annual survey of Victoria’s CFA volunteers conducted by Volunteer Fire Brigades Victoria.
Whilst there are areas for improvement, it is pleasing to see a trend of gradual improvement against many of the survey aspects. The survey’s intent and main benefit is in guiding effort and focusing energy on just such improvements.
The survey is a practical starting point for conversation and continuous improvement, and with the cooperation of all involved it continues to fulfil the hopes we had for it when we launched it three years ago.
The survey is run by VFBV, informed by growing numbers of volunteers and being put to work as a productive tool by both VFBV and CFA. This year’s survey results once again confirm some strong trends that are clear pointers to paths for improvement by CFA.
A practical and productive document, this survey would not have been possible without the support of CFA volunteers, and our special thanks go out to the more than 1,600 members who participated in 2014.
To all of the volunteers who read this report, I urge you to take part in the 2015 survey and to encourage other members of your Brigade and Group to do the same. By registering now, you can receive the survey by email or by post when it begins in July, and by doing so, you add your own voice to those of the more than 1,600 CFA volunteers who had their say last year.
Andrew Ford
Chief Executive Officer
Volunteer Fire Brigades Victoria
