Member Services 
The 2019 VFBV Volunteer Welfare and Efficiency Survey is now open to all CFA volunteers.
CLICK HERE TO TAKE THE SURVEY.
The survey, is an annual snapshot of volunteer opinion and welfare. It has become a critical tool in monitoring short-and long-term trends, and the effectiveness of initiatives aimed at improving CFA volunteer engagement and wellbeing. Last year over 2,500 CFA volunteers took part in the survey and almost 6,000 volunteers took part across the surveys offered to fire service volunteers across Australia.
The survey is made up of 33 questions chosen by volunteers and takes just 10 – 15 minutes to complete. Your comments and answers are confidential, and the results go straight to the decision makers.
The survey is a reliable and important method used to capture the views of volunteers while also tracking trends in volunteer opinion across the eight years of the survey, you can access the results of the 2018 VFBV Volunteer Welfare and Efficiency Survey here.
It is one of the largest surveys of its kind in Australia and VFBV supports other Australian State and Territory volunteer associations in running the same survey within the other fire services to gain a national perspective. VFBV is also supporting Victorian SES Volunteer Association (VicSESVA) in offering the survey to VICSES members to also gain an understanding of VICSES volunteers. Please see details below of the other surveys available.
If you have any issues accessing the survey – please contact your VFBV Support Officer or the VFBV office This email address is being protected from spambots. You need JavaScript enabled to view it. or (03) 9886 1141. We are also able to send out paper copies of the survey to members who do not have internet access.
2019 Volunteer Welfare and Efficiency Survey available to fire agency volunteers from across Australia
The Volunteer Welfare and Efficiency Survey is also being offered to volunteers from fire agencies from across Australia. The survey has been a success in Victoria since 2012 and is being offered to fire service volunteers again in 2019 through their respective representative volunteer associations as part of the Council of Australian Volunteer Fire Associations (CAVFA).
The survey was developed by VFBV to address a significant gap in the information available to the decision makers and over the years has become an unmatched guide to trends in volunteer opinions.
The survey will take 10 – 15 minutes to complete, and all answers and comments are confidential, the results are analysed by VFBV independently of the volunteer associations and also compared to provide a national snapshot of volunteer expectations and opinion.
To take part, click on your fire service below.
New South Wales
Queensland
Rural Fire Service Queensland Survey
South Australia
Tasmania
Tasmanian Fire Service Volunteers Survey
Tasmanian Fire Service Retained Volunteers Survey
Victoria
Western Australia
Volunteer Fire and Rescue Service Survey
Note: Association of Volunteer Bush Fire Brigades (AVBFB) have elected not to take part in this year’s survey, please contact AVBFB directly if you have any queries.
2019 Volunteer Welfare and Efficiency Survey available to VICSES volunteers
The Volunteer Welfare and Efficiency Survey is being offered again to VICSES volunteers. The survey is being offered to VICSES volunteers by their representative volunteer association, Victorian SES Volunteer Association (VicSESVA) in partnership with VFBV.
VicSESVA have previously participated in the Volunteer Welfare and Effiency Survey in 2015 and in 2016 and 2017 as part of the wider Victorian Emergency Management Volunteer Welfare and Efficiency Survey. The 2019 survey will be able to compare the results with those of previous years to understand any trends that have emerged in volunteer opinion.
The survey will take 10 – 15 minutes to complete, and all answers and comments are confidential, and are analysed independently of VicSESVA. VicSESVA will then use the survey results to advocate on behalf of VICSES volunteers to Government, VICSES and Emergency Management Victoria.
