VFBV

VFBV/CFA Joint HR, Welfare and OH&S Committee

2 Minute Briefing

Issue 9: May 2014

WELLBEING PILOT

The committee received a briefing on the Wellbeing Pilot that is being funded through the Volunteer Support Program. This pilot will see 10 specialist people hired to provide brigades with direct support for mental health & relationship management. This encompasses aspects such as physiological first aid, and includes assisting with behavioural and interpersonal conflict issues which sometimes arise within brigades.

The Wellbeing Pilot Project is not designed to replace the very important role of CIS Peers but will operate at a higher level of support for CFA members. In conjunction with the member concerned, Peers may in fact choose to make a referral to the Intake & Triage Support Officer to provide more specialist support. It is anticipated that this specialist support will enable Operational Leaders to be more focused on their role of protecting lives and property.

The discussion provided the committee the opportunity to discuss VFBV concerns around the centralized model proposed by the pilot, and the philosophical argument that member welfare and wellbeing should be seen by the organisation as core business. VFBV is very supportive of this program and its outcomes but consider the care of members to be at the core of CFA’s business and funding, and not (as is the case currently) to be the subject of opportunistic funding through the Volunteer Support Program. The committee will be closely monitoring the evaluation of this program and have requested to be actively & regularly engaged during the pilot period in order to inform the final evaluation of the pilot early next year.

All cases will be managed confidentially, and CFA will shortly be advertising the service and contact number. VFBV delegates have requested CFA to ensure all brigades are included in the communique, and not to rely solely on the CFA intranet to make members aware of what is available.

VFBV WELFARE & EFFICIENCY SURVEY

The VFBV Welfare and Efficiency Survey will be conducted for the third time in June. The survey should be live by the time this edition goes to press, or shortly thereafter.

This very important survey is an opportunity for volunteers to be able to provide feedback on how they perceive many aspects of their involvement as a CFA volunteer. The results of this survey are taken very seriously at all levels within CFA and are used in most Districts to guide change and improve performance and relationships across the organisation. The committee has agreed to work together to monitor the results, and champion initiatives aimed at addressing the concerns raised by Volunteers.

There are 33 questions in the survey which takes approximately 15 minutes to complete. Your answers are confidential and are used to advise both the CFA and Government on a range of issues that affect volunteers.

Please encourage as many volunteers as you can to visit the VFBV website at www.vfbv.com.au to complete the survey.

Alternatively members can choose to contact the VFBV Office on (03) 9886 1141 for a hard copy to be posted to you.

VFBV/CFA Joint Training Committee

2 Minute Briefing

Issue 9: May 2014

MOBILE TRAINING INFRASTRUCTURE PROJECT

The three prototype mobile hot fire training props have now moved from pilot to business as usual. Groups can download a booking form from Brigades Online or request one through your District office. The props are proving to be very popular, with demand currently in excess of capacity. An additional 10 Mobile Hot Fire Training Props are currently out for tender. Based on member feedback, delegates have requested that simple prop guides be developed for each of these props, similar to training ground PAD info sheets which outline sample drills and learning outcomes to assist Brigade trainers running the props to maximise the learning outcomes when running the drills and to support greater consistency of the training delivery.

PHASED BREATHING APPARATUS

The committee expressed its frustration at the lack of progress on the Phased BA Competency developed and recommended by the committee last year. OT&V have advised they fully support the phased approach, and are awaiting approval by the Chief Officer. OT&V are meeting with the Chief on the 12^th June to try and progress. An update will be issued as soon as more information is available.

F&EM TRAINING GUIDE UPDATE

This project aims to deliver highly practical guides which will assist all involved in planning & delivering of training at brigade, group, instructor and assessor levels, both at operational and volunteer levels. The design & content stages of the guide are now complete. The next step is to pilot the guides to validate the proposed delivery format of the content with the reference group, which consists of over 65 volunteers and staff. This stage is expected to be completed by the end of August 2014, with a planned role out of the guides to brigades by February 2015.

F&EM TRAINING STRATEGY SURVEY OUTCOMES

The committee reviewed the draft results from the survey on the CFA “Training Strategy” that was run between January and April this year. There were a total of 1,044 respondents. The results will allow CFA to focus on particular areas of concern across the state with action plans developed from the data obtained by the survey. The committee will be working with OT&V and F&EM to identify priorities, and monitor training related KPI’s to review performance across the six strategic outcomes outlined in the strategy. Further information on the survey results is expected to be published online and in Brigade Magazine shortly.

RESPOND TO URBAN / CONTROL URBAN INCIDENT

An independent group of volunteers have trialled the draft training sessions. CFA have advised that it hopes to have the procedures signed off by July 1st and then roll out the “Train the Trainer” sessions by September 2014. The goal is to have the complete package rolled out by the start of next year.

WHO CAN TRAIN AND ASSESS?

OT&V have developed a new DVD and Poster to further clarify & explain who can train & assess at your brigade. The poster has an easier to understand definition on the terms such as “oversight” and “equivalence” and has been developed due to overly onerous interpretations by some Districts. Look out for these turning up at your brigade in the near future, with further information to appear in Brigade Magazine and the Fireman.

VFBV/CFA Joint Community Safety Committee

2 Minute Briefing

Issue 9: May 2014

WIRE ROPE BARRIERS

Concerned at the increasing number of wire rope barriers being installed along major roads and arterials Brigades have frequently reported their concerns about a lack of access through those barriers. VFBV delegates have been raising this issue with CFA for some time, and have pointed out that there appeared to be no standard surrounding access points along these wire ropes. The committee have asked CFA to research and develop guidelines in conjunction with VicRoads about optimal/maximum distances between breaks to allow fire truck access in times of emergency.

VFBV has been working with CFA over the last several months to produce Victorian guidelines, and CFA provided a final draft to the Committee for comment. It is expected to be completed and signed off by CFA by June 30th. Delegates were happy that the guidelines not only address the breaks in the barriers, but also address minimum vegetation management clearances on both sides of the barriers. Whilst frustrated with the long time this issue has taken to resolve, the committee is happy to see an outcome.

VEGETATION MANAGEMENT TRAINING COURSES- BURNS CAMPS

CFA have recently conducted two Burns Camps within the State with an emphasis on training and everyday burns to assist with management of vegetation. The camps, conducted by Vegetation Management Officers (VMOs) and wildfire instructors, ran for five days with two dozen volunteers attending each one in addition to career firefighters from the fire agencies. Some members undertook the five days while others were able to attend on a day by day basis according to work commitments. The camps were reported favourably by attendees and local landowners alike, with the majority of the time spent in practical burns. Members received accreditation for the burns conducted each day and have asked for more of these Burns camps.

The camps also provided an opportunity to field test the imminent “Planned Burn Guide” which the Committee has been working with the VMO’s on. CFA has advised that further Volunteer friendly burn courses will be offered, targeting weekends & evenings, locally based & in 2 day course modules.

MITIGATION OF ALPINE REGIONS’ FIRE RISK

After several years of strong and committed campaigning by VFBV delegates on the committee, CFA, the Fire Services Commissioner (now the Emergency Services Commissioner) and the Alpine Resorts Management Boards have now come together to develop a strategy to mitigate increased risks and issues in the Alpine areas regarding fire prevention and suppression. VFBV is encouraged to hear that there has been significant progress in cooperation and progress of the Alpine Master Plans. Innovative response plans are also soon to be trialled at Mt Buller in consultation with the Joint Equipment & Infrastructure Committee. Delegates are elated to see a strong and coordinated approach now being undertaken to address this unique risk.

PERMIT CONDITIONS

The committee received an update from the VMO’s on the requested “plain speak” guide to planned burn permit conditions. The committee is hoping to see this rolled out shortly, to assist Brigades undertaking burns this upcoming season.

VFBV/CFA Joint Volunteerism Committee

2 Minute Briefing

Issue 9: May 2014

HONOURS & AWARDS

The committee reviewed a new booklet produced by OT&V, ‘How to Wear Honours and Awards’, which will be distributed to all CFA members within the next edition of the Brigade Magazine. The booklet is designed to assist members who have received more than one award and how to wear them according to the established order of precedence. The need for such a booklet has been highlighted at the recent NEM presentations, and has been based on the most frequently asked questions members have had.

VFBV provided initial feedback and suggestions which have now been incorporated into the final guide. Delegates commended CFA on a timely and well executed initiative.

NEM presentations continue across the state with ceremonies confirmed for Northern and Western Metropolitan Region, Loddon Mallee Region and Gippsland to occur in May, June and July 2014. There is continuing discussions between OT&V and Regions/Districts to organise a second round of presentations.

JUNIOR VOLUNTEER DEVELOPMENT PROGRAM

CFA have advised that junior member ID cards will be available online and approved as per the current CFA Member ID. The ID cards will contain the junior’s name, photo, Brigade and their 16th Birthday/Expiry Date. Delegates have requested that the new cards be ready prior to September for the commencement of local and regional championships in October.

It is expected that the new JVDP website will be launched in August, and will include a JVDP Program Guidebook, Junior Member Registration Forms and a new JVDP section on Brigades Online. CFA have agreed that individual copies of the documents will also be sent to all Junior Leaders and Brigade Secretaries.

VOLUNTEER STRATEGY

CFA has begun work on its Volunteer Strategy, and will be pursuing a joint approach with SES in order to align it to the Emergency Service reforms underway. VFBV has provided initial input into the scope of the strategy, and the committee participated in a structured workshop to validate and build upon the themes.

The Volunteer Strategy is expected to be presented to the VFBV and CFA boards in July 2014, with an implementation and working model expected to be finalised by the end of 2014.

VOLUNTEER EXIT SURVEY

The committee reviewed the results from the Volunteer Exit Survey Pilot which was conducted between 1 January and 30 June 2013. The survey is key to finding out why Volunteers are leaving the CFA, so that strategies can be implemented to retain and recruit more volunteers. Delegates have requested that some questions be improved for the future surveys, to ensure more relevant feedback. The exit survey will become a part of business as usual from July 2014. Every three months the CFA will send out the exit survey to all members that have left the CFA and every 12 months the CFA will produce a report from the results of these surveys to identify trends and common issues.

Operations

2 Minute Briefing

Issue 9: May 2014

POST FIRE DANGER PERIOD REVIEW 2013/14

On the 8^th April the Fire Services Commissioner released a Guidance & Conduct paper for this season’s Post Fire Danger period review. The document outlines the approach and expectations for conducting reviews to capture learning's from the 2013/14 fire season. The CFA Chief Officer advised Operations Managers that they will be responsible, in the first instance, to develop a process that caters for inputs from brigades and individual members. Districts were instructed that the Post FDP Review Timelines were to commence on the 7^th April, with final results from debriefs and other related processes due no later than 6^th June, in order for the final report to be considered by the FSC and Chief Officers by 15 June

Last year, the committee raised its concerns that, at a local and brigade level, there was insufficient opportunity for volunteers and front line personnel to provide input into lessons learned. The committee has been assured by CFA that processes would be improved this year to ensure opportunities are given.

VFBV encourages any members who don’t believe they have been provided an opportunity by their District to attend or participate in an After Action Review, or Post Fire Danger Period debrief before the June 5^th closing date, to contact your Operations Manager in the first instance, and advise your local VFBV State Councillor of your concerns. The committee has requested CFA table each Districts review activities so we can monitor the effectiveness of local initiatives and identify any gaps.

SEASON OVERVIEW

The committee reviewed an overview of the season just past, in order to identify early priorities and areas for improvement. Generally speaking, the increased emphasis on aircraft this season appears to have worked well, and backs up the results from the trials conducted in the 2012/13 Fire Season that the committee reviewed.

The committee has long been encouraging CFA to improve the integration of lessons learned from each season, into pre-season briefings and incident debriefs. Work is currently underway to better formalize the capturing of lessons learned, and VFBV has requested an increased emphasis on case studies and tutes that are based on actual incidents, which will improve the sharing of knowledge throughout the organisation.

CFA acknowledged that the existing resource systems struggled to meet the challenge presented by Hazelwood, and that the utilisation of volunteers was again an issue. The committee has agreed to continue to monitor and assist CFA identify the systemic issues that are continuing to prevent the effective utilisation of volunteers. There was an acknowledgment by all that culture plays a critical role, and culture change will need to be a long term goal.

COMPOSITE STRIKE TEAMS & VOLUNTEERS PERFORMING DIV/SECTOR COMMANDER ROLES

The committee have identified a number of key actions they would like to see significant progress on this year. One such item is to request the Chief Officer issue an “Intent Statement” and guiding principles for those occasions that involve the integration of staff and Volunteers. Two constant recurring issues that are raised each year has been different local interpretations of crewing requirements of Strike Teams, and the use of Volunteers in Division & Sector Command roles when crews are made up of both Volunteers and staff. The use of AIIMS within CFA makes “Rank” completely invisible, yet local interpretation and practices frequently try to assert rank and pay status back into arrangements, that are contrary to the principles outlined in the Chief Officer’s Capstone and Service Delivery Principles. The committee hope to work with the Chief for it to be made very clear how integrated teams will work and integrate at all levels of the organisation, and the responsibility of management and key leaders to promote an inclusive working environment.