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For the second year, the Emergency Management Volunteer Welfare and Efficiency Survey is being offered to volunteer’s from VICSES, St John Ambulance, Red Cross, The Salvation Army, Victorian Council of Churches Emergencies Ministry, Ambulance Victoria and Life Saving Victoria. The survey has been run since 2012 for CFA volunteers by VFBV.

The survey was developed by VFBV to address a significant gap in the information available to the state’s decision makers, and over the years has become an unmatched guide for trends in volunteer opinions.

Click on the logo of the agency you are a volunteer with to complete this years survey.

Please note that the Live Saving Victoria Survey will open on Friday October 6th

Last years Sector Report can be found here.

Friday, 15 September 2017 16:48

VFBV's September 2017 Newsletter

Written by

Values Driven Leadership
By Adam Barnett, VFBV Acting Chief Executive Officer

As we continue through another tense month waiting for Parliament to decide on the future of our Fire Services, there has been much discussion within the sector on whether the Victorian Fire Services are fundamentally broken beyond repair and without redemption. In fact, it is this assumption that sits behind much of the spin and messaging in the justification for the proposed dismantling of CFA, which is a convenient narrative to further a different agenda.

As VFBV has formally stated on the record, we believe this to be an invented crisis to further a political and industrial agenda. Critics of our message have tried to paint volunteer opposition to the proposed legislation as therefore being against change. One only has to read back through every major inquiry into the fire services over the last couple of decades to know nothing could be further from the truth.

In fact, volunteers have frequently led the charge and proposed reforms and improvements to the system for years, pushing the agencies and decision makers to improve, adapt and evolve to better meet our community needs. It is this truth that has made it so easy for all of us to see straight through the empty rhetoric and spin.

The proposed legislation offers us no improvements. It does nothing to improve community safety. It does nothing to fix the issues that volunteers have long campaigned to fix, and it removes the last remaining remnants of flexibility and adaptability to a service delivery model that at its heart is about partnering with our communities to build lasting and effective community safety and resilience.

If there is to be a crisis, then perhaps the most deserving of this moniker would be the crisis of leadership we now find ourselves in. And really, given what has been done to our leadership over the last 12 months, how could we not?

We now find ourselves in a situation where some of our leaders have refused to honour their legal and moral obligations to the Volunteer Charter. They have forced our previous Minister, the Hon Jane Garrett to resign. They have sacked our entire independent 10 member CFA Board. And they have presided over the resignation of no less than two agency Chief Executive Officers, (Nolan and Higgins) and three Chief Officers (Buffone, Rau and Stacchino). And what is the wrong that all these people have apparently committed? Is it they dared to take their obligation as officers of a statutory authority seriously, and provided frank and fearless advice to the Government of the day? Is it they dared to lead with honesty and integrity? Is it they dared to stand on principle and honoured their obligation to creating public value and protecting the safety of the Victorian public?

And how poorer is our sector now that all these people of integrity are no longer with us? What does it say to those that are left? What does it say about those that are left or have taken their place?

It is therefore incumbent on us to draw upon the leadership within our own ranks, to lead by example using our shared values of honesty, integrity and inclusiveness – and become masters of our own destiny. To put our communities first, and embrace our community based ethos that is at the heart and soul of our CFA service delivery model. To embrace our strengths, and work as one integrated team not separated by our differences, but unified in our desire to serve our communities and the people of Victoria.

So what to do when people try to segregate us, try to demonise us, and ask us to accept those unable to lead with integrity, honour and respect? We must find a new way, and we must teach our leaders that they must earn our trust and respect, and only then may they deserve our confidence and loyalty. This is not a call to arms, but rather a call to honour.

One can’t help but observe the increasing incidence of people mistaking aggression for strength, and bullying for leadership. It’s up to all of us to recognise bullies in our midst, and call them out. The bullying leader can sometimes be very alluring. They can often be smart and charismatic. But like a magician, they rely on tricks and misdirection that doesn’t survive an inquisitive peek behind the curtain. So how do we recognise the bullying leader?

  1. A bully leader dominates and intimidates and issues directives and orders. They are authoritarian and demand things be done their way. Compromise is seen as weakness. They are pulling everyone else down so that they can push themselves up

  2. A bully leader surrounds themselves with yes people and only those willing to agree with them and go along with their orders without question. Inclusiveness is reserved only for the chosen few sycophants willing to sell their creditability and reputation to advance their leaders cause. They mistrust everyone and rarely delegate, believing only they have the power and charisma to pull it off

  3. A bully leader plans and plots in secret. They control access to information and rely on ignorance and despise transparency. Manipulation is their weapon of choice, and they distort and manipulate the information and narrative so it tells the story they want told. They communicate with subterfuge and spin to mask their real intent and objectives

  4. A bully leader lacks empathy for others. They are dismissive of other people and opinions, and use ridicule and criticism to cut down their competition or objectors. They are aggressive and use power plays to get what they want. They manipulate other people by fear and aggression and use intimidation and victimisation to target those that don’t agree with them.

But here is the secret to dealing with the bullying leader. Leaders need followers. And each of us has the power to choose the values and behaviours we will accept. And here’s the thing about leadership, there is a symbiotic link between those that lead and those that follow. It’s a choice. We each have the power to choose those that we place our trust and confidence in, and we can use that choice to influence the kind of leadership we get.

The wonderful thing about CFA is the community ethos of our brigades. We don’t need to look up for leadership – we are surrounded by it. Look for people that inspire you. Look for people that approach leadership as a collaborative task. They empower those around them, they welcome differences of opinion and seek to understand why people don’t agree with them. They share their knowledge and vision in an effort for people to understand where they are coming from, and what they are trying to achieve. They approach leadership as a true partnership.

They work hard to communicate with honesty and integrity, and build trust and respect amongst all those that deal with them. Their strength comes from their quiet determination to do what is right. They are not afraid to make difficult decisions – but always have empathy with those that may be disadvantaged by them. They inspire us, and make us want to do better. They cause us to look back at overcoming difficult challenges with pride, and not regret or shame.

The sad reality is that bullying leaders rarely storm the fortress and steal our blind obedience and support. Rather, we get fooled in giving it away. Perhaps not consciously, but certainly subconsciously. By doing so, we are ultimately devaluing the worth of our loyalty and support. Ultimately, we teach people how to treat us.

The bullying leader should have no place in our organisation or our sector. The bullying leader loses all moral authority and legitimacy to lead. I am reminded of Herman Melville’s story of Bartleby the Scrivener. Bartleby decides one day to answer all his boss’s orders with; “I would prefer not to.”

We need to reaffirm and restate the values and behaviours that we expect of our leaders. And it isn’t a one-way journey. We must model the behaviours we want to see in others, and reward those that display the values and behaviours that are important to us. It won’t happen overnight, but little by little we can influence and shape the type of leadership we deserve. Bullying leaders treat power as a commodity – and without it – they cannot lead for very long. The sooner we choose to value who it is we put our trust and confidence in – the sooner we can shape our own destiny and the destiny of the wonderful organisation we are all apart of.

Choose wisely, and never underestimate the power of your individual voice and ultimately the people you choose to be led by. Do it respectfully, and have faith in yourself. Put value on the qualities you demand from your leaders and don’t settle for less. This in turn will ensure only those that deserve your trust and confidence will become tomorrow’s leaders.

 

Welfare & Efficiency Survey Now Open

The annual VFBV Welfare and Efficiency Survey is now live and you are encouraged to have your say.

One of the largest surveys of its kind, the VFBV Volunteer Welfare and Efficiency Survey is a critical tool to capture the views of CFA volunteers and track what the key issues are, and how well CFA is performing in relation to meeting volunteer needs.

This is the sixth year the survey has been offered, and with the high number of participants, is an extremely reliable representation of the views of volunteers across CFA. Participation is important to ensure the survey continues to be a significant method of capturing volunteer opinion, and guarantee volunteer voices are heard.

The survey is also being offered to emergency management volunteers across Victoria and Fire Services around the country for the second year. This not only enables a sector view of volunteer opinion, it also allows for a comparative view about how CFA volunteers feel compared to their peers with other agencies.

It is vital that you get involved. The survey will take 10 – 15 minutes to complete and is open until close of business 16 October 2017.

A link to the survey as well as last year’s results can be found on the VFBV website. The national and Sector results are also available.

 

Cold Climate Jackets Project Complete

The Cold Climate Jacket project that was supported and advocated by VFBV back in 2015 has officially ended, officially closing on 30 June 2017.

Following advice that CFA would not consider personal issue of cold climate jackets, VFBV advocated for funding through the VESEP program to fund a cache of jackets for each brigade, similar to how the black jackets had been distributed to rural brigades many years ago.

Over the course of the project - 7,176 cold climate jackets have been distributed across 1,196 brigades, with six jackets covering a range of sizes distributed to each brigade. With the distribution now complete, additional jackets can be purchased through the State Logistics Centre at cost price.

VFBV has congratulated the CFA Protective Equipment Department on its management of the project, and thanked the CFA VESEP secretariat for its support of the program.

Disappointingly, there have been reports of some Districts which did not consult with brigades on what size jackets were provided. District OM’s were provided an opportunity in July 2016 to review the standard range of sizes and request changes to the default sizing allocations in consultation with brigades.

VFBV has requested Districts that did not consult with brigades on sizing consider purchasing relevant sizes from the SLC and support brigades in swapping sizes on a one for one basis as appropriate.

VFBV is also advocating for additional sets to be supplied to brigades each year, in order to build up the pool of jackets available.

 

Ivecco Heavy Tanker Mods

CFA has advised that 10 of the 40 Iveco Tankers have now completed rectification works and been returned to operational duty. The remaining 30 are expected to be completed and returned to service by the end of October.

In addition to the brake line rectification works being conducted, in consultation with the DMO’s CFA are undertaking additional modifications to the Heavy Tankers whilst they are in for repair, including; realignment of the rear tray section; stiffening the front tray headboard; strengthening the cabin front step; and improving the pump engine radiator shrouding to overcome the potential overheating issues. CFA has agreed to undertake these works internally via the DMO’s rather than by the manufacturer, in order to rebuild confidence in the field of these vehicles.

Vehicles that were “in service” have been prioritised so they can return to operational service ASAP. The Joint Equipment & Infrastructure Committee has requested to be kept informed of progress on the repairs and subsequent roll-out.

 

Victorian Radio Network

The Joint VFBV/CFA Communications Committee discussed progress on the new network that will sit over the top of the existing radio network called the Victorian Radio. CFA has confirmed there will also be a multi-agency Op Tech advisory group (OTAG) set up to ensure all users have input into the new system, which delivers on VFBV’s advocacy since the current pagers were introduced, of the importance of ensuring volunteer feedback, evaluation and needs are identified and addressed early in the process, so the mistakes of that rollout are not repeated.

As previously advised, as part of this project the long awaited upgrade to the outer metropolitan network (Districts 7, 8, 13 and 14) which are still operating on the old analogue network, will finally migrate to the digital system as part of these changes. The Committee is currently reviewing capacity requirements, with learnings from a similar network recently rolled out in Queensland providing some confidence in the capacity of the network to manage congestion between agencies. 


 

VFBV Support Officer (North East)

VFBV is seeking to appoint a VFBV Support Officer to work in regional Victoria with VFBV District Councils, Brigades and volunteers to facilitate consultation, issues resolution and volunteer engagement.

The position is a State role, with emphasis and focus on providing support throughout CFA’s North East Region (Districts 12, 13, 22, 23 and 24). This is an existing position, with the incumbent vacating the role.

In addition to relevant skills, candidates will need to understand CFA and volunteerism, be good listeners, and be able to navigate through complex issues resolution, be self starters and have a passion to improve arrangements that benefit the welfare and efficiency of CFA volunteers.

Extensive regional Victorian work travel is envisaged and flexible work base locations will be considered for this position, with the priority focus in the North East Region covering CFA Districts 12, 13, 22, 23 and 24. Applicants living outside the region, but within a reasonable distance (neighbouring districts) will also be considered.

Flexible working arrangements, to cater for extensive evening and weekend work, will be tailored to match the needs of our volunteer membership base, and a vehicle will be provided for travel.

This is a full time position giving the right candidate an opportunity to really put their stamp on the VFBV of the future.

All applications must include both a current resume and a cover letter addressing the key selection criteria outlined in the position description. A copy of the Position Description can be found on our website www.vfbv.com.au   

Any questions or queries re the application process should be directed to Cathie Smith from the VFBV Office on (03) 9886 1141 or via email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Applications close 25 September

 

Wednesday, 13 September 2017 11:10

Position Vacant - VFBV Support Officer (North East)

Written by

VFBV is seeking to appoint a VFBV Support Officer to work in regional Victoria with VFBV District Councils, Brigades and volunteers to facilitate consultation, issues resolution and volunteer engagement. Position is a State role, with emphasis and focus on providing support throughout CFA’s North East Region (Districts 12, 13, 22, 23 and 24). This is an existing position, with the incumbent leaving the role.

In addition to relevant skills, candidates will need to understand CFA and volunteerism, be good listeners, and be able to navigate through complex issues resolution, be self-starters and have a passion to improve arrangements that benefit the welfare and efficiency of CFA volunteers.

Extensive regional Victorian work travel is envisaged and flexible work base locations will be considered for this position, with the priority focus in the West region covering CFA Districts 12, 13, 22, 23 and 24. Applicants living outside the North East, but within a reasonable distance (neighbouring districts) will also be considered.

Flexible working arrangements, to cater for extensive evening and weekend work, will be tailored to match the needs of our volunteer membership base.

This is a full time position giving the right candidate an opportunity to really put their stamp on the VFBV of the future.

All applications must include both a current resume and a cover letter addressing the key selection criteria outlined in the position description.

 

Applications close Tuesday 3rd October 2017

Any questions or queries re the application process should be directed to Cathie Smith from the VFBV Office on (03) 9886 1141 or via email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Any interested applicants to the VFBV Support Officer position, are also encouraged to speak to one of our existing VFBV Support Officers (Glenn, Mark, Angela, Peter and Mary Anne) and/or State Councillors who would be more than happy to give members a sense of the role.

 

Download the Position Description from here.

The 2017 Volunteer Welfare and Efficiency Survey is now open to all CFA volunteers.

CLICK HERE TO TAKE THE CFA SURVEY

The survey is running until October 30

The VFBV Volunteer Welfare & Efficiency Survey is an annual snapshot of volunteer opinion, which includes 33 questions on issues chosen by CFA volunteers. Last year a record number of CFA volunteers completed the survey and over 7,000 volunteers took part national across our interstate surveys. Your comments are confidential, but the results go straight to the decision makers.

The survey will take 10 – 15 minutes to complete and is open until close of business 30 October 2017.

The survey continues to be an important and reliable method to capture the views of volunteers and track what has been achieved and is improving, as well as addressing areas that are the cause of dissatisfaction for volunteers. You can access last years results from here.

For the second year, and from September 15, the survey is also being offered to volunteers from across the emergency management sector in Victoria (The Emergency Management Volunteer Welfare and Efficiency Survey) and to volunteers from fire agencies from across Australia. Please see below for details of the other State and Territory Fire Service surveys available. Details and links of the other Victorian Emergency Management agencies partipating in this years survey will be provided after the 15th September when those survey open.


2017 Volunteer Welfare and Efficiency Survey available to Fire Agency Volunteers from Across Australia

 

For the second year, the Volunteer Welfare and Efficiency Survey is being offered to volunteers from fire agencies from across Australia. The survey has been a success in Victoria since 2012 and is being offered to fire service volunteers again in 2017 through each state’s representative associations as part of the Council of Australian Volunteer Fire Associations (CAVFA).

The survey was developed by Volunteer Fire Brigades Victoria (VFBV), to address a significant gap in the information available to the state’s decision makers, and over the years it has become an unmatched guide to trends in volunteer opinions.

The survey will take 10 – 15 minutes to complete and is open until close of business 30 October 2017.

To take part, click on your fire service below

New South Wales

NSW Rural Fire Service

 

Queensland

Rural Fire Service Queensland

 

South Australia

Country Fire Service

 

Tasmania

Tasmanian Fire Service Volunteers

Note Tasmanian Fire Service Retained Volunteers Association have elected to not take part this year, please contact TRVFA if you have any queries

 

Victoria

Country Fire Authority

 

Western Australia

Volunteer Fire and Rescue Service

Bush Fire Service

NOTE TO MEMBERS – 18 August 2017                                          

FIRE SERVICES BILL SELECT COMMITTEE
FINAL REPORT

 

This morning the Fire Services Bill Select Committee tabled the Final Report of its inquiry into the Fire Services Bill. 

VFBV welcomed the Final Report, and congratulated the Select Committee on the way they had engaged with all stakeholders. The Committee has worked diligently and within a very tight timeline to hear and examine the evidence put before it. VFBV is extremely grateful for the opportunity provided to volunteers and staff alike to be represented at Regional forums to discuss first hand their concerns with the Government’s proposed legislation.

The Committee’s Final Report provides 10 Recommendations, and 10 Findings, which VFBV fully supports and endorses.

The recommendations and findings overwhelming recommend that the Bill be withdrawn – and in the event the Government decides not to withdraw it – then the Committee recommends that that the Legislative Council should reject the bill. The Committee have also recommended that the Presumptive Rights Compensation part of the legislation should be split from the Bill and reintroduced as a standalone bill.

The final report finds that the Government developed its restructure proposal secretly and quickly – bypassing normal government processes, and has justifiably criticized the Government’s claim of ‘executive privilege’ to avoid producing evidence requested by the Committee, a ruse designed to frustrate the Committee’s inquiry. It also found that the Government did not meet its statutory obligation to consult with VFBV and volunteers.

 

RECOMMENDATIONS AND FINDINGS

Key recommendations of the Committee:

RECOMMENDATION 6: Due to the lack of implementation, operational and funding certainty; failure to undertake consultation; and consequential polarisation of fire services volunteers and staff, the Bill should be withdrawn. If not withdrawn, the Legislative Council should reject the Bill.

RECOMMENDATION 7: Part 2 of the Bill, ‘Firefighters’ Presumptive Rights Compensation’ should be reintroduced to Parliament as a stand-alone Bill to be considered on its merits.

 

Further recommendations of the Committee:

 

RECOMMENDATION 1: The Government ensure compliance with its consultation obligations under the Volunteer Charter and the Country Fire Authority Act 1958 prior to proceeding with any further reform of the fire services.

RECOMMENDATION 2: The Government undertake meaningful and balanced consultation with Emergency Management Victoria, the Country Fire Authority, the Metropolitan Fire Brigade, staff and volunteer representatives prior to proposing any further reform of the fire services.

RECOMMENDATION 3: The Government develop and publish a detailed implementation plan in parallel with any further fire services reform proposal.

RECOMMENDATION 4: Country Fire Authority staff should continue to be employed directly by the Country Fire Authority, and solely within the Country Fire Authority chain of command. Secondment should only be used for staff exchange/development opportunities, not as a default employment mechanism.

RECOMMENDATION 5: The Government and its agencies not endorse any enterprise agreement, instrument or accord, which has the effect of limiting the exercise of statutory powers of the chief officer(s) of the fire service(s).

RECOMMENDATION 8: The Government ensure adequate infrastructure funding for the fire services independently of the restructure.

RECOMMENDATION 9: The Government develop and publish a detailed funding plan in parallel with any further fire services structural reform proposal. The funding plan should identify and address the impact of:

  1. resource and asset transfers between the Country Fire Authority and Fire Rescue Victoria;
  2. the creation of the Fire Rescue Victoria fire district on the Fire Services Property Levy revenue base beyond the two year freeze period; and
  3. any changes to the differential charging rates for the Fire Services Property Levy beyond the two year freeze period.

RECOMMENDATION 10: The Legislative Council refer the Department of Premier and Cabinet to the Legislative Council Privileges Committee for investigation of its interference with the Committee’s inquiry.

 

In addition to the above ten recommendations, the Committee have also made ten findings:

FINDING 1: The restructure of the Country Fire Authority and the Metropolitan Fire Brigade as proposed in the Bill was not included among the recommendations of the fire services reviews undertaken over the last decade.

FINDING 2: The policy development process for the restructure did not involve representatives from Emergency Management Victoria, the Country Fire Authority or the Metropolitan Fire Brigade.

FINDING 3: The Government’s failure to consult with the Volunteer Fire Brigades Victoria as required by the Volunteer Charter and the Country Fire Authority Act 1958 has caused considerable concern to Country Fire Authority volunteers, reinforced the perception of a bias towards the United Firefighters Union, and undermined confidence in the restructure proposal.

FINDING 4: The Government’s original written submission to the Committee contained substantial errors relating to its claimed level of consultation. Its failure to acknowledge and correct those errors until prompted by the Committee undermines confidence in the claimed consultation process.

FINDING 5: The Government’s failure to undertake implementation planning in parallel with developing the restructure proposal has caused substantial and unnecessary uncertainty in the community as to the impact of the proposed changes on the fire services.

FINDING 6: The Government has taken the unusual step of including ‘implementing the Victorian Government’s fire and emergency services priorities’ as a statutory function of Fire Rescue Victoria alongside fire prevention and suppression, and emergency prevention and response.

FINDING 7: Section 38 of the Bill as drafted may limit the capacity of the Country Fire Authority Chief Officer to exercise operational control of seconded staff.

FINDING 8: The impact of the restructure on firefighting surge capacity is disputed and will not be known until after the restructure is bedded down. It is important that surge capacity is not diminished through changes to the fire services.

FINDING 9: The development and publication of quarterly outcomes-based fire services performance measures will provide the Victorian community with more meaningful data than is presently available.

FINDING 10: The Government’s claim of executive privilege over the Victorian Equal Opportunity and Human Rights Commission report is inconsistent with the Commission’s stated intention of publicly releasing its report in mid-2017. The Committee regards the changing explanations provided by the Victorian Equal Opportunity and Human Rights Commissioner for her failure to comply with the summons, along with the Government’s claim of executive privilege as designed to frustrate the Committee’s Inquiry.

 

MINORITY REPORT

Whilst a minority report was also tabled, the minority report from the Labor and Green members of the Committee also supported eight of the ten recommendations. They agreed with recommendations 1, 3, 5 and 8 – and agreed-in-principle to recommendations 2, 4, 9 and 10.

Disappointingly the minority report did not agree that the Presumptive Rights Legislation  component of the bill be separated so that it can return to Parliament as a standalone bill, and be considered on its merits.

 

GOVERNMENT RESPONSE

Following the release of the Committee’s Final Report - the Government’s Media release advises that the Government will closely consider the recommendations made by the Committee.

It is unknown if Government will accept the recommendations, or choose to re-table its legislation when the Upper House sit next week. Prior to the release of the Final Report, the Government had indicated it was seeking to debate the bill in the Upper House when its sits again next week.

Should Government decide to put their legislation to a vote, the legislation will again be left to the cross bench to decide on its future, with the Government requiring the support of the five Greens plus two of the remaining five independents to pass the legislation.

 

VFBV VISION

VFBV wants to make it very clear that CFA volunteers appreciate and respect the dedication, skill and work of our CFA paid colleagues.  Our vision for CFA is for it to be a modern and contemporary emergency service where volunteers and paid staff work side by side, as equals and respect one another. 

We are against anything that tries to create a wedge between volunteers & paid staff, and any arrangements that seek to demoralise, discriminate or segregate volunteers from our paid colleagues.  We are all CFA members who want to put our communities first.

Our desire is for a modern approach, focussed on all people working together to maintain and build volunteer and community safety; a respectful culture focussed on empowering and supporting local volunteer brigades and communities with the flexibility and agility to enable CFA to tailor resources and support to local community’s needs.

 

WAY FORWARD

VFBV fully supports all ten recommendations of the Committee, and believes each of those recommendations should be accepted and diligently worked through to rebuild trust and confidence between Government and all stakeholders.

VFBV suggestion for immediate steps as a way forward include:

 

  1. The proposed legislation should not be supported. The Bill should be withdrawn and its underlying assumptions rethought for the provision of agile, responsive and effective community embedded public safety across Victoria

  2. The Presumptive Rights Legislation should be split into a separate Bill, and remove the discriminatory aspects from the bill to ensure volunteers and career staff are provided equal protection and treatment

  3. Establishment of an independently chaired, all stakeholder fire service improvement task force as an immediate step in rebuilding trust and respect between Government and all stakeholders and agencies, creating a shared vision and journey to:
    1. Commence and actively facilitate organisational culture and positive relationship shift
    2. Engage key stakeholders on fair and equal footing
    3. Support active leadership to rebuild a shared focus and commitment to common operating principles and goals
    4. Facilitate an independent review of fire service best practice models to inform reform
    5. Identify priority areas for improvement in Victoria’s Fire Services including treatment options for service delivery gaps if they exist across either services
    6. Ensure independent and transparent assessment of options and feasibility/costs/benefits impacts of proposed reforms (including cost/benefit analysis)
    7. Develop a Fire Service Reform program owned and designed by the people on the ground

  4. Commit to a genuine and robust consultation framework to ensure Government and agencies comply with their legislative consultation obligations under the Volunteer Charter and the CFA Act and strengthen processes to independently monitor and report on breaches

  5. Resolve the industrial impasse – and put the proposed EBA to Fair Work Australia and allow the “fair umpire” and subsequent transparent process to resolve any concerns

  6. Facilitate an accord between all stakeholders and agencies to agree on processes to find common ground and resolve differences of opinion

  7. Proceed immediately with the additional financial support promised to CFA that was an acknowledgment of CFA’s chronic underfunding to assist with training, equipment and key volunteer support initiatives

  8. Facilitate the release of the Victorian Equal Opportunity and Human Rights Commission report into the Fire Services, and establish a values driven cultural reform agenda to improve and address any cultural issues identified in the VEOHRC report

  

NEXT STEPS

Please continue to write, email or visit your local MPs, particularly Upper House MPs, and ask them to support the Committee’s ten recommendations.

For MP’s and other supporters who have publicly declared they will not be supporting the Bill, write them a thank-you, or call to thank them for their support.

 

*               *               *

 

 

Friday, 18 August 2017

MEDIA RELEASE

Statement by Volunteer Fire Brigades Victoria

 

SUPPORTS CALL FOR STATE GOVERNMENT TO WITHDRAW FIRE SERVICES RESTRUCTURE BILL – PROPOSES WAY AHEAD FOR CONTINUOUS IMPROVEMENT

Volunteer Fire Brigades Victoria welcomed today’s release of the Legislative Council’s Fire Services Bill Select Committee report of the Inquiry into the Firefighters’ Presumptive Rights Compensation and Fire Services Legislation Amendment (Reform) Bill 2017 and accompanying recommendations.

VFBV is pleased that many of the recommendations made to the Committee in our detailed submission of 7 July have been adopted.

We accept and support all ten recommendations of the Committee and endorse the Committee’s recommendation that the Government withdraw the Bill or failing it being withdrawn that the Legislative Council of the Parliament should reject the Bill.

If the Bill is withdrawn or defeated, VFBV maintains its commitment to continuous improvement in our fire and emergency services.

In our submission we proposed a way forward to the committee to achieve continuous improvement and the framework for incremental reform that will have long lasting, effective and tangible community safety outcomes front and centre, unlike the current Bill.

The first step is to develop a transparent and evidence backed understanding of the problems to be fixed, then independent and robust analysis of any reform proposal to ensure it is a way forward with no pitfalls or unintended consequences so that we end up with a better outcome for all Victorians.

VFBV believes it is critically important that a proper and transparent process of community, agency, volunteer and union engagement and consultation is part of any process in developing and considering reform policy and legislation well before any decisions to proceed are made.

This approach is consistent with recommendations of the committee.  It would ensure reform proposals which do nothing except the creation of angst and argument or worse still, take us backwards as is the case with the current Bill, could be avoided.

In respect to the Firefighters’ Presumptive Rights Compensation section of the Bill, it is our very strong view that it should provide for equality of treatment for volunteers and career firefighters.

After forming the view that the proposed legislation was discriminatory towards volunteers we sought a legal opinion from the Honourable Jack Rush QC.

Amongst other concerns Mr Rush made the following telling comment:

“The Bill discriminates against volunteer firefighters, is inequitable to them, has been drafted in a manner that is prejudicial to volunteer firefighters’ entitlements and rights to claim for specified forms of cancer when compared to the claims process created by the Bill for career firefighters for precisely the same cancer conditions.”

We are pleased that the Committee has recommended that Part 2 of the current Bill covering Firefighters’ Presumptive Rights Compensation should be reintroduced to Parliament as a stand-alone Bill – and VFBV fully support this approach.

But we will be seeking amendments to the Bill to remove differential treatment between paid staff and volunteers.

 

Ends…

 

The 2017 VFBV Welfare and Efficiency Survey is now open for registrations.  The 2017 survey will officially open on September 1 and run until October 16.   The survey continues to be an important and reliable method to capture the views of volunteers and track what has been achieved and is improving, as well as addressing areas that are the cause of dissatisfaction for volunteers.

Register here to receive a direct link to the survey when it opens

The VFBV Volunteer Welfare & Efficiency Survey is an annual snapshot of volunteer opinion, which includes 33 questions on issues chosen by volunteers. Last year a record number of CFA volunteers completed the survey and over 7,000 volunteers nationally took part through our interstate surveys. Your comments are confidential, but the results go straight to the decision makers. 


2016 VFBV Volunteer Welfare and Efficiency Survey – Results

The full report can be downloaded from the bottom of this page.

The 2016 survey had 3,066 respondents, a statistically valid sample size providing a credible view on the opinions of the CFA volunteering population. 

The high number of survey responses against the number CFA volunteers represents a very robust sample of the views of CFA volunteers and can be treated as a ‘statistically significant’ response.

Survey

Population

Sample

%

The Australian Survey of Social Attitudes

22,785,500

6,250

0.0003

Lowy Institute Poll

 

22,785,500

1,005

0.0004

Grey’s Eye on Australia

 

22,785,500

1,000

0.0004

VFBV 2016 Volunteer Welfare and Efficiency Survey

55,000

3,066

5.57

Overall Satisfaction

The 2016 survey showed a significant decline in volunteer satisfaction, which based on the comments received, was substantially linked to the Victorian State Government’s attitude to CFA volunteer concerns about the lack of consultation on matters which could affect them.  In 2015, 80% of volunteers indicated they were satisfied with their role as a CFA volunteer, and this has dropped to 76% in 2016.  In 2015 59% of respondents indicated they were satisfied with the way volunteers are treated by CFA and this declined in 2016 with only 49% of volunteers indicating satisfaction for this area.

Volunteers are more satisfied with activities and relationships at brigade level, which is a positive outcome as some of the statements within this area are rated with the higher importance scores.

Theme and statement results

The themes relating to organisational support: Respect and Professionalism; My Role as a Volunteer, Cooperation across CFA; Support from CFA; and, Training by CFA, all experienced a decline in satisfaction from the previous year.   Recruitment and Retention and People Management-My Brigade results remain similar to previous years, and continue to be the better performing themes in the survey.

Whilst consultation at State level continues to be the worst performing area of those surveyed, volunteer consultation at brigade level performs well, being one of the strongest performing areas.   

Training continues to receive some of the worst performance scores, particularly in the area of “CFA provides enough training opportunities in formats, at times and at locations that make it easy for me to participate.”  This is supported by a significant number of additional comments relating to issues with training.   Another area of concern in 2016 was the results for “CFA’s workforce arrangements allow the paid staff and volunteers to work cooperative as an integrated team.”  The gap between importance and performance, which is an indication of whether volunteer expectations are being met, for this statement increased from 2.8 to 3.1 between 2015 and 2016.

Acceptance of diversity was again highlighted as extremely important, and also identified as something volunteers believe is done well.    Volunteers also viewed very favourably their welcoming environment and good morale at a brigade level.  

It also is apparent that despite the lower satisfaction levels, particularly with treatment by CFA, volunteers do still feel the time they devote to CFA is productive and worthwhile.

There is not a lot of difference in the results between different genders, but an obvious trend identified from previous years, that of declining satisfaction with length of service, continues to be evident in the 2016 results.

Reasons for Volunteering

2016 results show a distinct shift in the reasons for volunteering.  “To help protect the community I live in” has always been one of the primary motivations for volunteering, and in 2016 58% selected this option, an increase from 51% in 2015.  Most of this movement came from a decline in the option “A sense of fulfilment in supporting my community in a meaningful way” which changed from 41% in 2015 to 34% in 2016.

Volunteer Welfare and Efficiency Survey 2016 – other fire and emergency management agencies

In 2016, volunteers with fire services from around the country also participated in the same welfare and efficiency survey, as did many other volunteer emergency management organisations in Victoria.   Overall, including CFA participants, over 7,000 volunteers took part in the survey, which is a significant results when compared to other large surveys.

The results for CFA have been able to be compared with these other agency results for the first time.  Overall, CFA volunteers were far less satisfied than their peers in other volunteer fire and emergency management agencies.

Full survey results can be read in the report available here.

The results for Victorian Emergency Management agencies can be found here

Results for the fire services nationally will be available on the CAVFA website shortly.

Tuesday, 08 August 2017 19:17

Fire Services Bill - Interim Report

Written by

NOTE TO MEMBERS – 08 August 2017
FIRE SERVICES BILL SELECT COMMITTEE – INTERIM REPORT

This afternoon, the Fire Services Bill Select Committee tabled its interim report on its inquiry into the fire services bill. The interim report does not make any recommendations or findings, but rather sets out the consultation process undertaken by the Select Committee and includes a consolidated volume of all Transcripts from its public hearings.

The Committee’s interim report notes that the final report will be presented in mid-August.

It is VFBV’s understanding that the Bill is therefore unlikely to be debated in Parliament this week, and is likely to be held over for the following sitting week, which begins on Tuesday 22nd August.

In speaking to the interim report, speakers from all sides of the political spectrum acknowledged the Committee was grappling with the huge number of public submissions (over 1,800) in the very short time the Committee has been sitting, and the enormous workload involved in working through the evidence submitted to the Committee.

The sentiment expressed by those speaking to the interim report was that given the workload of the Committee, and the fact that evidence from questions on notice were still being received, the Committee has opted for a small extension to ensure all submissions and evidence is given appropriate time to be considered and deliberated on.

VFBV supports the sentiment that the reforms proposed by the Bill require thorough and robust analysis and consideration, and therefore supports the Committee’s decision to postpone its final report for when it has had time to properly consider the evidence presented to it.

INTERIM REPORT

The interim report noted that considerable evidence relevant to the Bill and related matters had been provided, including:

  1. the case for a fire service restructure
  2. linkage of ‘presumptive rights’ legislative provisions with fire services restructure legislative provisions
  3. proposed amendments to the metropolitan fire district
  4. changing demands on volunteers
  5. recruitment, retention and supporting volunteers
  6. the need to improve interoperability between fire services, such as equipment, training and processes
  7. impact of industrial relations disputes on morale in the fire services
  8. government consultation on the reforms in the proposed Bill
  9. whether the proposed reforms will impact on surge capacity
  10. secondment arrangements proposed in the Bill
  11. impact on integrated brigades
  12. importance of response times.

It was noted the committee will consider these issues in preparing its final report which they intend to table in mid-August.

OTHER ISSUES RAISED BY VFBV

Whilst not listed in the interim report, VFBV is hopeful – based on the evidence submitted to the Committee, that the final report may also touch on other important issues that we feel have been raised with the Committee by volunteers such as;

  1. the flexibility and adaptability of the current CFA model and the effect of its elimination under the proposed Bill;
  2. the reduced flexibility proposed by the Bill for CFA to support future service delivery gaps
  3. effects of organisational and structural change on local community engagement and social capital;
  4. balancing the importance of prevention/community engagement with suppression
  5. the lack of proper impact and cost analysis including ongoing effects on the fire service property levy;
  6. the continuing role of volunteer brigades that find themselves located inside the FRV district whether co-located within FRV fire stations or, because of further boundary change under the proposed Bill as stand-alone volunteer brigades
  7. the dilution of the powers of the CFA Chief Officer over his/her workforce and brigades

In a nutshell, VFBV’s position is that the legislation is so flawed from a conceptual level through to its negative practical effect “in the field” it should be rejected. The proposed legislation does not provide any demonstrable community safety outcome, and seeks to simply change badges on the side of fire trucks to further an industrial agenda. The proposed legislation eliminates the existing flexibility contained in the current CFA Act and seeks to remove the ability for CFA to appoint paid operational staff to supplement and support volunteers in a fully integrated manner.

In our view, there is no regime of amendments that could correct its faults. We are not opposed to change but it must be based in factual analysis, be the subject of proper consultation throughout the community, be cost effective to the Victorian tax payer, provide for demonstrable and measurable improvements in public safety and be an effective balance between prevention, community engagement and activation, response and recovery.

VFBV welcomes any reforms that improve the way Victorian Fire Services work but these reforms need to be developed collaboratively, openly and most importantly – transparently.

We ask that members continue to lobby and inform their local MPs, particularly Upper House (Legislative Council) MPs who are expected to debate and vote on the Bill later this month.

The Interim Report can be downloaded from the Select Committee's webpage at; https://www.parliament.vic.gov.au/fireservicesbill/inquiries/article/3782 

 

Monday, 07 August 2017 12:12

VFBV's August 2017 Newsletter

Written by

Future of CFA rests with Upper House
By Andrew Ford, VFBV Chief Executive Officer

Well, it has been another tense and busy month for the emergency sector and, particularly for CFA, given the implications of the Victorian Government’s proposed restructure of the fire services. The Upper House Select Committee continued with the Inquiry into this legislation with many volunteers, VFBV delegates and other key players providing evidence and submissions to the Inquiry.

I would like to thank all of you who took the time to make submissions to the Inquiry and those that attended Inquiry Hearings. We all know the Inquiry timeframe was worryingly short and, as a result, many key witnesses, both volunteers and others who could have provided significant insights, were not afforded the opportunity to present to the Inquiry Committee.

Nonetheless the Inquiry did get to hear some very strong messages from volunteers and the number of submissions to the Inquiry was so large, the Committee has still not finished working through them all and is yet to publish hundreds of submissions to the Committee website.

There has been a lot of concern from volunteers about the slow publication of their submissions despite many other submissions being published many weeks ago. I have been assured that this is simply due to a workload challenge within the Committee and there has not been a selective delay on the publishing of any submissions. There have already been hundreds of volunteer submissions published to the website and I understand there is at least this many again yet to be published.

The vast majority of volunteers have expressed consistent and very strong messages of concern regarding the proposed legislation, particularly around the lack of transparency; the lack of consultation; the flawed EBA driven motivation driving the proposed change; the lack of certainty and detail; the lack of proper impact and cost analysis; the impacts on CFA culture, capability and volunteer capacity; the stripping out of all key CFA middle support/ management operational staff and erosion of CFA Chief Officer’s autonomy and authority; future impacts on the Fire Services Levy; the flow on effect as many more CFA volunteer brigade areas beyond the first round of 35 integrated brigades are excised out of CFA; and the fundamentally flawed destruction of a world renowned CFA integrated service model just because of an over reaching EBA agenda.

VFBV’s position is that the legislation should be rejected. Further VFBV position is that the legislation is so fundamentally flawed, merely making amendments cannot fix the problems inherent in the legislation. It will be concerning if superficial amendments get spun as supposedly fixing the fundamentally flawed legislation.

The discussion of this proposed legislation has been very frustrating for many people and there have been some disappointing criticisms thrown about in attempts to justify the reforms. There has been unfortunate misrepresentation of the facts around lack of consultation with volunteers. The UFU and some Government MPs have focused on criticising CFA volunteer brigade response times and response capacity and are using this as one of their key pushes for the proposed changes.

Alarmingly the Emergency Services Commissioner, without any substantiation, has claimed to the Committee that Victoria’s fire services are the worst in Australia, despite singing our praises only a year or so ago and despite having a direct role and legislated responsibility along with the agencies to ensure they are operating well. And the Government has been quite clear that the change is strongly motivated by their desire to find a way to push ahead with their over-reaching EBA deal with the UFU.

Others are using the flawed line that because people are sick of reviews this is a reason to just accept this proposed restructure and hope for the best despite their apprehension.

Many people, including VFBV, have confirmed that they are willing to be involved in and help drive change where it is needed but proper change, driven by proper analysis, driven without political or industrial agendas and done in an open, collaborative and transparent way that brings people along on the journey. But be clear, these people and VFBV are also saying that the changes that need to be made do not require legislation, nor restructure of the fire services, nor dismantling of the CFA model.

The proposed legislation is not the answer to addressing cultural improvements required in the fire services. And sadly the UFU Supreme Court action is now going to mean the important Victorian Equal Opportunity and Human Rights Commission report on their review into the fire services will be suppressed until after the Victorian Parliament considers the fire service legislation next week. There is nothing in the proposed legislation and restructure that adds additional flexibility to what exists today in CFA to fix service gaps. There is nothing in the proposed legislation or proposed fire services restructure that adds additional resource capability or additional flexibility to what already exists in CFA today to fix service gaps, or address changing service demands.

There is nothing in the proposed legislation that provides any solution to the industrial challenges confronting CFA and MFB operational and resource decision making.

There is nothing in the proposed legislation or fire services restructure that provides anything additional to what exists today in terms of driving or enabling interoperability across the fire services and emergency sector – in fact the proposed changes further fragment the fire services.

And there has been a sad lack of focus throughout the discussions by those seeking to drive the reform on solutions that will prevent fires and mitigate risks. What the fire services should be focusing on is building community capacity and willingness to share responsibility for their own safety; actively drive incident reduction; empower local service capacity; or as the Victorian Auditor General’s report stated that the fire services need to shift our collective focus to achieving and measuring community safety outcomes rather than being preoccupied with just a narrow fire truck response time focus.

There is plenty of improvement that would be good to pursue, and a structured pursuit of improvement is very different from just ‘another review’. But I repeat, the proposed legislation is not the solution and the proposed legislation is not required – instead let’s set it aside, reset the clock and focus our energy on working together calmly, collaboratively and in the best interests of the whole Victorian community.

As Jack Rush QC reminded the Committee, “the Victorian Bushfires Royal Commission heard from three leading world experts on organisational change and structure of emergency services: Professor Leonard from Harvard University, Professor T’Hart from ANU and Major General Molan, formerly Chief of allied operations in Iraq.

All three warned of the dangers of radical change to organisations. An analogy was given on corporate takeover. Over half of them fail in terms of value creation and many end up exacerbating rather than erasing tribal entities.

Incremental change they said, often produces far better results than radical change. Molan’s evidence was that radical change more often failed.”

Jack Rush advised the committee, based on his extensive analysis and work associated with the Victorian Bushfires Royal Commission that splitting up the CFA “will reduce effectiveness, it will create inefficiency and in the end, it will impact on emergency response.”

He advised the Committee that dismembering the CFA to achieve some sort of industrial outcome cannot be and should not be dressed up as being in the interests of emergency services or proper a firefighting outcome.

We go into the next month, wondering about the decision to be handed down by the Select Committee and more importantly the vote of MPs in the Upper House. They will decide the fate of CFA and this decision will impact on Victoria for decades to come.

Please stay active, both in terms of your engagement with this unpleasant debate and in your work as volunteers. No doubt we are all tired of this but being tired should never be a reason to roll over to something that is patently wrong.

Thank you for your active support to date. Keep it up and please keep your voices very active within volunteer networks and to your local community, MPs and anyone else who can help us influence the right out-come for our communities and the Victorian public.

 

2017 Survey: Register Now

This year’s 2017 VFBV Volunteer Welfare & Efficiency Survey will open in early September. CFA volunteers can pre-register online now at www.vfbv.com.au/cfa or visit the VFBV website to find the link. All pre-registered volunteers will get emailed a link as soon as the survey is launched.

The VFBV Volunteer Welfare & Efficiency Survey is an annual snapshot of volunteer opinion, which includes 33 questions on issues chosen by volunteers. Last year a record number of CFA volunteers completed the survey and over 7,000 volunteers nationally took part through our interstate surveys. Your comments are confidential, but the results go straight to the decision makers. There’s more information at our website or talk to your VFBV State Councillor for more information.

 

Exit Survey

CFA has acknowledged that there is little data available around why volunteers leave CFA.

The Joint VFBV/CFA Volunteerism Committee discussed ways to improve responses to the current CFA exit surveys, which currently has a very low response rate. CFA has agreed to investigate the use of FIRS call takers as a pilot - utilising time between taking calls to conduct EXIT surveys on those who have resigned their membership.

VFBV supports and commends any initiative that will assist CFA understand the reasons volunteers are leaving the service and how retention strategies may make a difference. We will update members on progress and results as they come to hand.

 

Invitation to Apply: Board Members of Volunteer Fire Brigades Victoria (VFBV)

VFBV Board vacancies for a 2-year term until 1 October 2019

Due to some confusion about the number of positions being sought and gaps in communication in some areas, the closing date for applications for the FOUR VFBV Board vacancies arising this year, has been extended until 21 August 2017.

To be clear there are FOUR positions to be filled, and two of the outgoing VFBV Board members are retiring from the Board and will not be seeking further appointment.

Applications must be lodged with VFBV by Monday 21 August 2017.

VFBV advances the interests of all Victorian fire brigade volunteers and advocates on their behalf to CFA and other key stakeholders. The VFBV Board drives policy development based on volunteer input and is involved in management of issues of central importance to all CFA volunteers. Vacancies for Four Board Members will arise when the terms of Mick Nunweek, Jill Parker, Samantha Rothman and Hans van Hamond expire on 1 October 2017.

The term of appointment will be for two years and applications are invited from interested volunteers to be considered for these vacancies.

The role of a VFBV Board Member involves contributing to VFBV direction, policy determination and monitoring the performance and governance of the Association. Also actively contributing to policy discussion at Board Meetings, networking with others about policies and issues management, and not only making decisions but being prepared to actively advocate for the benefit of all CFA volunteers and ultimately the Victorian community.

A Board Member Role Statement including the key selection criteria is available from the VFBV office or website www.vfbv.com.au/index.php/about/vfbv/vfbvboard

This is an honorary position; no honorarium is paid.

If you are motivated by the prospect of making a difference for CFA volunteers, then send your written application addressing the key selection criteria in the role statement, plus an outline of your CFA activity including the names of two referees.

Applications must be lodged with VFBV by Monday 21 August 2017

To:          VFBV, P O Box 453, Mt Waverley 3149

Tel:         9886 1141; Fax: 9886 1618

Email:      This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

Position Vacant: VFBV Support Officer (West)

VFBV is seeking to appoint a VFBV Support Officer to work in regional Victoria with VFBV District Councils, Brigades and volunteers to facilitate consultation, issues resolution and volunteer engagement. The position is a State role, with emphasis and focus on providing support throughout CFA’s West Region (Districts 15, 16 and 17). This is an existing position, with the incumbent leaving the role.

In addition to relevant skills, candidates will need to understand CFA and volunteerism, be good listeners, and be able to navigate through complex issues resolution, be self-starters and have a passion to improve arrangements that benefit the welfare and efficiency of CFA volunteers.

Extensive regional Victorian work travel is envisaged and flexible work base locations will be considered for this position, with the priority focus in the West region covering CFA Districts 15, 16 and 17. Applicants living outside the west, but within a reasonable distance (neighbouring districts) will also be considered.

Flexible working arrangements, to cater for extensive evening and weekend work, will be tailored to match the needs of our volunteer membership base.

This is a full-time position giving the right candidate an opportunity to really put their stamp on the VFBV of the future.

All applications must include both a current resume and a cover letter addressing the key selection criteria outlined in the position description.

A copy of the Position Description can be found on our website www.vfbv.com.au

Any questions or queries re the application process should be directed to Cathie Smith at the VFBV Office on (03) 9886 1141 or via email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Applications close on 4 September

Wednesday, 02 August 2017 14:48

Position Vacant - VFBV Support Officer (West)

Written by

VFBV is seeking to appoint a VFBV Support Officer to work in regional Victoria with VFBV District Councils, Brigades and volunteers to facilitate consultation, issues resolution and volunteer engagement. This position is a State role, with emphasis and focus on providing support throughout CFA’s West Region (Districts 15, 16 and 17). This is an existing position, with the incumbent vacating the role.

In addition to relevant skills, candidates will need to understand CFA and volunteerism, be good listeners and be able to navigate through complex issues resolution, be self-starters and have a passion to improve arrangements that benefit the welfare and efficiency of CFA volunteers.

Extensive regional Victorian work travel is envisaged and flexible work base locations will be considered for the position, with the priority focus to assign a support officer in the CFA West Region covering Districts (15,16,17). Applicants living outside the west, but within a reasonable distance (neighbouring districts) will also be considered.

Flexible working arrangements, to cater for extensive evening and weekend work, will be tailored to match the needs of our volunteer membership base.

This is a full time position giving the right candidate an opportunity to really put his/her stamp on the VFBV of the future.

All applications must include both a current resume and a cover letter addressing the key selection criteria outlined in the attached position description.

Send applications to the CEO, VFBV, PO Box 453, Mt. Waverley, Vic. 3149 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Applications close Monday 4th September, 2017.

For further information contact Cathie Smith on 03 9886 1141

 

Download the Position Description from here. 

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CFA Volunteers are the unpaid professionals of our Emergency Services. VFBV is their united voice, and speaks on behalf of Victoria's 60,000 CFA Volunteers.

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